Delivery Guidelines
Placing an order indicates that the customer has read and agreed to all terms.
Orders generally cannot be cancelled or returned after confirmation. Please complete your order within one hour; otherwise, it will be automatically cancelled. The maximum delivery period is one week. Deposits will not be refunded for overdue orders. Customers choosing postal delivery assume all associated risks.
If a product has quality issues, please contact us to arrange a return or exchange. Returns/exchanges are accepted under the following circumstances:
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The product quality significantly differs from what is displayed on the website.
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The product color significantly differs from what is displayed on the website.
Refunds are not accepted for overdue requests. Postal customers must contact us and return the item within 3 days of receipt. Returns/exchanges for personal reasons are not accepted.
Personal Data and Privacy Statement
This privacy policy is regulated by the Personal Data (Privacy) Ordinance.
Purpose of Data Collection
Personal data is collected to provide services. Providing data implies consent for us to use it.
Data Categories
Includes name and contact details (address, phone number, email, etc.).
Data Usage
Used for identity verification, service provision, order processing, and legal requirements.
Data Retention
Personal data and transaction records are retained to fulfill the purposes of collection.
Use of Cookies
This website uses cookies to enhance the shopping experience. You may choose to disable them, but this may affect functionality.
Policy Coverage
This privacy policy applies only to this website. Use of other URLs is at your own risk.
Policy Updates
We reserve the right to modify this privacy policy. Please check periodically for the latest version.